Solutions · WhatsApp & customer service
Answer every customer in seconds, on WhatsApp, in their language.
Missed calls, after-hours messages and the same ten questions every day. We build assistants that reply at once, book from your real calendar and pass anything about money or exceptions to your team with a summary — so nobody waits and nothing is promised that you did not approve.
Try it — you are the customer
Your business, answering on WhatsApp. Even at midnight.
Pick a business and chat with it. Watch what happens behind the scenes: details saved, bookings made, and anything about money or health passed to a real person who approves the reply.
Behind the scenesIllustrative conversation
What the system did
Saved automatically
Waiting for your team
What it handles
The conversations that cost you customers
Missed call → WhatsApp
An unanswered call gets a WhatsApp reply within seconds, from an approved template, without changing your number.
Questions from your own answers
Prices, hours, areas and policies answered from the content you approve — not from the model’s imagination.
Bookings from your calendar
Real free slots offered, double-booking prevented, the team notified the moment it is booked.
Details captured as you chat
Name, problem, address and urgency collected into a record, so the technician or agent arrives informed.
People for money and exceptions
Discounts, refunds, complaints and anything unclear go to a person with a summary and a draft to approve.
Consent respected
“Stop” is honoured and recorded, with quiet hours and message caps built in.
How we set it up
- 01
Your channel
WhatsApp Business through an official provider, with SMS as a fallback where WhatsApp cannot deliver.
- 02
Your answers
We turn your price list, FAQs and policies into the only knowledge the assistant may use, and you approve it.
- 03
Your rules
What it may do alone (answer, book) and what always goes to a person (money, promises, complaints).
- 04
Your team in the loop
A shared inbox where people see every conversation, step in at any point and approve drafted replies.
Built by us
Operations platformMedical assistance operations
ProductMissed-Call → Text-Back
Questions we are often asked
Which AI model does it use, and what does it cost to run?
We use fast, low-cost models through providers such as Groq, with a second provider as fallback. Most conversations cost a fraction of a cent, and every call counts against a monthly ceiling you set.
Will it make things up?
It answers only from the content you approve. When it does not know, it says so and hands the conversation to a person.
Can my team take over a conversation?
Yes, at any moment. The assistant steps back as soon as a person replies.
Does it work in Arabic?
Yes. It replies in the customer’s language, Arabic or English, and follows the local working week and holidays.
Have a system like this in mind?
Tell us how your team works today. We will tell you honestly what we would build, or whether an existing product is enough.