Industries · Medical assistance

Operations software for medical assistance teams that never close.

Cases arrive by email at any hour, in any language, from insurers on three continents. We built a platform that turns those messages into cases, follows every guarantee of payment and provider invoice, and keeps finance in step.

A medical assistance case with references and providers

A look inside the platform

One case followed from the first e-mail to the guarantee of payment. Names and figures changed for client privacy.

What it covers

From the first email to the last payment

  • Email intake

    Every mailbox sorted by rules with the reason shown; new case requests become pre-filled case proposals.

  • Cases and providers

    References, statuses, providers suggested from history, and letters generated from the record.

  • Guarantees of payment

    GOP amounts and letters, with warnings when costs pass what was guaranteed.

  • Provider invoices

    Invoices read from PDFs and matched to cases; debit notes when cost exceeds billing.

  • Finance in many currencies

    Owed and owing per currency, partial payments, reversals and bank reconciliation.

  • Audit you can prove

    A hash-chained audit ledger, two-factor sign-in and approval before any message is sent.

Our work in this industry

  • Operations platform

    Medical assistance operations

    Cases, providers and money for a medical assistance company — in one system.
  • Corporate website

    Medical assistance company website

    A medical assistance website in English and Spanish that the team updates itself.
  • Medical group website

    Medical group website

    One home for two medical-assistance desks — light or dark, English or Spanish.

Have a system like this in mind?

Tell us how your team works today. We will tell you honestly what we would build, or whether an existing product is enough.

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